In a perfect world,
your parent would never have to go to a nursing home. In a
near-perfect world, both of you would have already explored
nursing-home options and made decisions before the need arises.
In the real world, you may be doing the investigating and
choosing alone as Mom or Dad is about to be discharged from the
hospital.
Here are some
suggestions for making that choice less difficult when visiting
nursing homes:
--Do your research
first. Viewing on-line is not as good as in person. Don't rely
on that information only. Find a few facilities to visit.
--Take a sibling or
friend along to help more clearly evaluate the home. The more
eyes the better.
--Don't be shy when
asking about costs. A nursing home admissions director may quote
a figure, but you need to find out what is included, what costs
extra, and what that additional cost will be.
Ask what's covered by
Medicare, Medicaid, insurance and private pay. Ask if your
parent's bed will be held if he or she has to be temporarily
hospitalized.
--Find out how a
patient's care plan is written. Is it personalized or does a
general plan apply to almost everyone? Find out who monitors the
care plan. Ask what happens to that plan if your parent's health
improves or gets worse. Can you be involved in the planning? How
often is it reviewed and evaluated?
--Ask if one doctor
is assigned to the nursing home, if there are several doctors,
or if a patient continues to use his or her own physician.
--Verify the
certification and licenses for the facility. Request a copy of
the most recent audits by your state Department of Health. Be
sure any "deficiencies" have been corrected.
--Walk through the
facility. Look around inside and out. Is it clean and well
maintained? Are the halls stacked with various kinds of
equipment because there isn't enough storage space? Are there
any unpleasant smells?
Look at the patients.
Do they appear well taken care of? Are they clean, appropriately
dressed and groomed?
Look at the
rehabilitation unit. Most nursing homes have a room for physical
and occupational therapy. Is the equipment falling apart? Is it
being used at all?
A good plan is to
walk through, talk to the admissions director and then walk
through again, about an hour later. You should be able to tell
if there has been some activity. Does it seem all the patients
are in the same spot they were in sixty minutes ago? No patient
should be in a hallway "waiting for lunch" for an hour.
Many places will be
happy to let you have a meal at the home. Ask to be served
whatever the residents are being served. Is it nutritious? Does
it look and taste appetizing?
--Ask about security.
Not just protecting the patients from someone wandering in from
the outside, but also problems of theft by fellow patients and
staff. Find out who is responsible for monitoring this, to whom
one reports a problem and what the procedure is when something
is missing.
--Ask how room
assignments are made. Obviously rooms will be all-male or
all-female, but are matches done according to compatibility or
is it just the next person through the door gets the next vacant
bed? What's the procedure if problems arise between roommates?
--Find out if there's
a continuum of service. If your parent's health gets better or
worse, will he or she need to move?
--Ask who helps with
the transition when Mom or Dad first moves in. Depression is
typical and certainly understandable. Is there a social worker
available to help?
--Get a copy of the
nursing home's "bill of rights" for its clients.
--Don't sign a
contract during that first visit. Go home and think about it.
Take notes during your visits to several homes so you can
remember what you saw and where you saw it.
--If your parent is in a nursing home, get to know the staff and make sure they know you. The more contact you have with them, the better care your parent will receive.