Are you having trouble keeping track of everything that's
happening? Are you afraid you may drop one of the many balls
you're trying to juggle? Consider hiring a case manager to help
you out.
Typically, a geriatric case manager, sometimes called a care
manager, is a social worker or a registered nurse who has been
trained to work with elderly clients. This person can assess
your care-receiver's needs and design an individualized care
plan. He or she knows resources in your area and the eligibility
criteria for programs and will be able to assist you and your
loved one with accessing whatever services are needed.
If you're a long-distance caregiver, this person will
continue to monitor your loved one's condition on a regular
basis and report to you any changes or concerns.
If you and your care-receiver live in the same area but the
demands of your job or your family make it difficult, if not
impossible, for you to help as much as you would like to at this
time, or if you simply don't know where to start to look for the
variety of services your loved one needs, hiring a case manager
might be the solution.
Some social service agencies offer case management as part of
their programs. You can also look into hiring a private case
manager. There will be a cost. There may be a fee for the
initial assessment and/or family consultations. Fees vary
widely. It pays to shop around. The most expensive is not
necessarily the one that will best fit your loved one's needs.
And, of course, the most reasonable might not work either.
If you decide to hire a private case manager, do your
research. Find several individuals and check out what each has
to offer. See if he or she is affiliated with a national
organization that monitors case managers (such as the National
Association of Professional Geriatric Care Managers). What about
the case manager's education and other credentials? Request a
list of references. Does he or she have a social work or a
medical focus? Will your case manager be in contact with you on
a regular basis, or are you supposed to check in with him or
her?
And, of course, bring your care-receiver in on the process as
much as possible. Let him or her meet this person. If they
clash, it's probably not going to work with that individual.
Keep in mind that a case manager will not clean your
care-receiver's house, drive him to the doctor, or give her a
bath, but he or she will set up services to ensure those things
get done.
If your care-receiver's condition worsens, services can be
added (even to the point of placement in a nursing home). If it
improves, those services can be modified or dropped.
A good case manager can be your eyes and ears. This person
can make sure your loved one is receiving the care that's needed
and put your mind more at ease, too.